Privacy Policy

Effective Date: January 1, 2024

1. Data Controller

Name: Alexander Jeanrenaud

Activity: Freelance Bagpiper

Address: Edmundstraße 6, 12051 Berlin, Germany

Email: alexander.jeanrenaud@gmail.com

Phone: +49 1573 1622 670

2. What Personal Data We Collect

Contact Form Information

When you contact us through our website form, we collect:

  • Your name
  • Email address
  • Type of inquiry (performances, lessons, or other)
  • Your message content

Website Usage

We do not collect any personal data through website analytics, cookies, or tracking. The only data stored locally is:

  • Language preference: Stored in your browser to remember whether you prefer English or German

YouTube Video Embeds

Our website includes embedded YouTube videos. When you view these videos, YouTube may set cookies and collect data according to their privacy policy. Please review YouTube's Privacy Policy for more information.

3. How We Use Your Personal Data

We use your contact information to:

  • Respond to your inquiries about bagpipe performances or lessons
  • Provide quotes and arrange bookings
  • Send booking confirmations and event details
  • Maintain our business correspondence for future reference
  • Request testimonials (with your consent) that may be used on our website

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you voluntarily submit our contact form
  • Contract performance: To fulfill booking arrangements and provide services
  • Legitimate interests: To maintain business records for potential future bookings

5. Data Storage and Retention

We store your data as follows:

  • Email correspondence: Stored in Gmail for business record-keeping
  • Retention period: We keep emails indefinitely for potential future bookings and business reference
  • Local deletion: We can delete emails from our local access, but cannot control Google's server retention as data may be stored outside EU servers

6. Data Sharing

We do not share your personal data with third parties except when:

  • You have given explicit consent (e.g., discussing your event with a venue)
  • Required by German or EU law
  • Necessary to protect our legal rights

7. Testimonials and Reviews

After providing services, we may ask if you would like to provide a testimonial. This is entirely voluntary and you can:

  • Choose to remain anonymous
  • Use only your first name or a nickname
  • Request removal of your testimonial at any time
  • Specify where your testimonial may be used (website only unless otherwise agreed)

8. Your Rights Under GDPR

You have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data (limited by Gmail storage)
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured format
  • Object: Object to processing for direct marketing or legitimate interests
  • Withdraw consent: At any time, without affecting previous processing

Data Deletion Limitations: While we can delete your emails from our local access and stop processing your data, we cannot guarantee complete deletion from Google's servers as we use Gmail services.

9. Contact for Privacy Requests

For any privacy-related questions or to exercise your rights, contact us:

Email: alexander.jeanrenaud@gmail.com

Subject: "Privacy Request"

Response Time: We will respond within 30 days

10. Supervisory Authority

You have the right to lodge a complaint with the German data protection authority:

Federal Commissioner for Data Protection and Freedom of Information

Graurheindorfer Str. 153
53117 Bonn, Germany

Website: www.bfdi.bund.de

11. Changes to This Policy

We may update this privacy policy occasionally. Changes will be posted on this page with an updated effective date.